About us | MSD Malaysia

Our Vision

We aspire to make a real difference in people’s lives through innovative health products and expanding access to our products by putting patients first to seek better ways of improving the public health of the Malaysian people.

Our Mission

Despite the evolution of healthcare systems worldwide, the MSD mission remains clear: to discover, develop and deliver innovative products that improve the quality of human life, while conducting ourselves ethically and professionally.

Our standards and values

Our values are our core. They guide everything we do, and they serve as the foundation of trust. Our values & standards represent the very core of our character as a company and guide decisions and actions. These simple but enduring values have earned us the trust and respect of our colleagues, customers and communities.

ETHICS AND INTEGRITY

Ethics and integrity are cornerstones of our reputation. The foundation of our strategy is our unwavering commitment to our values of ethics and integrity. We work hard to make sure we live up to our own high standards every day.

TRANSPARENCY

We are responsible to our customers, to our MSD employees, to the environments we inhabit, and to the communities we serve. In discharging our responsibilities, we do not take professional or ethical shortcuts and are transparent about the way we operate.

We try never to forget that medicine is for the people. It is not for the profits. The profits follow, and if we have remembered that, they have never failed to appear. How can we bring the best of medicine to each and every person? We cannot rest until the way has been found with our help to bring our finest achievements to everyone.

– George W. Merck

Our commitment to:

Medical Professionals

We are recognized globally as a leader in supporting medical education and research to drive the country’s medical talent.

The Community

we continue to ensure that we uphold the highest ethics in delivering the best medicines, vaccines and disease education to Malaysians, as well as widening access to our products.

The Employees

we value employee development and believe our success is built on the continuous growth of our people’s potential. Our people development program is geared to enable our employees to excel at MSD.

Office of Ethics at MSD

We hold ourselves to high standards of ethical behavior, guided by our Office of Ethics. Our commitment to act ethically and with integrity inspires trust and confidence in our customers, employees, shareholders, suppliers and our communities. We also have taken steps to improve transparency about the way we operate.

Any employee concerns can be reported anonymously through AdviceLine, operated by a third-party vendor. To learn more about AdviceLine, please access the Office of Ethics website at:

Inventing for Life